Deploy an AI agent that answers customer questions 24/7 using your knowledge base. kaag.ai uses RAG to ground every response in your actual documentation, product pages, and help articles -- so customers get accurate, cited answers in seconds instead of waiting hours for a human reply. When a question requires human attention, the agent captures context and routes it to the right team via agentic actions.
Website with kaag.ai AI agents providing an instant support answer with source citations while a customer browses
Concrete advantages you feel from day one.
Cut support ticket volume by up to 60% by deflecting repetitive questions with accurate, instant AI answers grounded in your knowledge base
Provide 24/7 support coverage without hiring night-shift agents -- the AI never sleeps, never calls in sick, and handles unlimited concurrent conversations
Every AI response includes source citations linking back to your docs, so customers trust the answers and can dive deeper on their own
Smart triggers detect frustrated or escalation-ready customers and proactively route them to a human agent with full conversation context
Reduce average first-response time from hours to under 3 seconds -- dramatically improving customer satisfaction scores
Train the agent by crawling your help center, uploading support docs, or pasting FAQ content -- it builds a RAG knowledge base from your actual information in minutes
Embed the AI agents on your website with a single script tag. It appears as a sleek, branded chat bubble that matches your site design
Customers ask questions in natural language and get instant, streaming responses with source citations -- powered by your knowledge base and a multi-model engine
When the AI cannot fully resolve a question, agentic actions kick in -- capturing the customer details and creating a support ticket in your helpdesk via webhook, or routing to live chat
Common questions about using kaag.ai for automated customer support.
Deploy an agent for automated customer support in minutes. Start free, no credit card required.