Intercom is a legacy support suite bolting on AI. kaag.ai is built AI-first with full-site transformation, agentic actions, and multi-model support, starting at 1/10th the price.
| Feature | kaag.ai | Intercom |
|---|---|---|
| AI Mode (full-site transformation) | ||
| Multi-model support (bring your own model) | ||
| Self-Hosted / Bring Your Own Key | ||
| Agentic Actions (tool calling) | Limited (Fin Actions) | |
| RAG Knowledge Base | ||
| Multi-Tenant for Agencies | ||
| Security Controls | 67 controls · 7 internal audits | Independent certifications |
| Rich Block Responses (hero, stats, pricing) | ||
| White Label | Enterprise only | |
| Starting Price | Free, then $49/mo (Growth: 500 conversations/mo, no per-seat) | Per-seat + per-conversation AI add-ons |
| Real-Time Streaming | ||
| Custom Branding |
AI Mode transforms your entire website into an intelligent search experience. Intercom has nothing comparable.
Multi-model support lets you switch between leading AI models instantly instead of being locked to one provider.
Bring your own API key for full cost control. Intercom charges per seat with no BYOK option.
Built for agencies with multi-tenant architecture, so you can manage dozens of client AI agents from one dashboard.
67 security controls including SSRF protection, prompt injection detection, and token budgets out of the box.
No tool wins on everything. If one of these is a hard requirement today, a mature incumbent can be the right call, and we'd rather you know up front.
Start free for 14 days with the full stack unlocked, no credit card required.
