Multi-Tenant Architecture

Multi-tenant admin panel showing multiple AI agents with different configurations

Multi-Tenant Architecture at a glance.

kaag.ai is built from the ground up as a multi-tenant SaaS platform. Each tenant gets its own AI agent with isolated knowledge base, configuration, styling, actions, and analytics. Agencies can manage dozens of client AI agents from one admin panel. Businesses can run separate agents for different brands, products, or departments. Tenant isolation is enforced at the database level with verified access controls on every API endpoint.

Why Multi-Tenant Architecture earns its place.

1

Complete data isolation between tenants with database-level access verification on every request

2

Separate knowledge base, system prompt, styling, and actions per tenant

3

Agency-friendly architecture lets you manage multiple client AI agents from a single admin account

4

Per-tenant billing with secure subscription management for paid plans

5

Configurable per-tenant limits for daily messages, token budget, and crawled pages

True Multi-Tenancy, Not Just Multiple Accounts

kaag.ai implements real multi-tenancy at the database level. Every API request goes through tenant access verification, ensuring that one tenant can never access another tenant data, documents, conversations, or configuration. This is not just user-level separation — the isolation is enforced in the data access layer with verify_tenant_access and verify_resource_access checks on every CRUD endpoint. The architecture has been through seven internal security audit rounds to harden this isolation.

Perfect for Agencies

Digital agencies and consultancies use kaag.ai to manage all their client AI agents from a single admin panel. Each client gets their own tenant with completely separate branding, knowledge base, and analytics. The agency admin can switch between tenants instantly, configure new clients in minutes, and monitor all agents from one dashboard. Role-based access control lets you give clients view-only access to their own analytics without exposing the admin panel.

Billing and Plan Management

Each tenant can be on a different subscription plan with different limits for daily messages, token budget, crawled pages, and feature access. kaag.ai provides automated subscription billing with support for monthly and yearly plans. The platform enforces plan limits in real time: when a tenant hits their daily message cap, the AI gracefully informs the visitor rather than cutting off mid-conversation.

Frequently asked questions.

Common questions about Multi-Tenant Architecture.

Ask us directly →

How many agents can I create?

It depends on your plan. Each plan includes a set number of agents, and Enterprise offers unlimited. See the Pricing page for current limits. You can upgrade any time from the admin panel.

Can tenants have different AI models?

Yes. Each tenant independently configures its AI model and API key. One tenant can run a high-capability model while another runs a fast, cost-efficient one. Model changes are per-tenant and take effect immediately.

Is there a white-label option for agencies?

Yes. Enterprise plans include white-label options where the kaag.ai branding is removed from the widget and admin panel. Your clients see your agency branding throughout the experience.