Conversation Intelligence
Every conversation that happens through your AI agent is logged with the full message history, timestamps, and metadata. You can search conversations by content, filter by date range, and review individual chat sessions to understand what visitors are asking. This data helps you improve your knowledge base, refine system instructions, and identify gaps in your AI coverage.
Lead Capture and Management
kaag.ai captures leads through three channels: pre-chat forms that collect name and email before the conversation starts, the capture_lead agentic action that the AI can invoke mid-conversation, and the collect-info endpoint that gathers structured data based on your configured fields. All leads are stored in the admin panel with status tracking so your team can follow up, mark leads as contacted, and add notes. Export to CSV is available for importing leads into your CRM.
Performance Monitoring
Monitor your AI agent performance with metrics including total conversations, messages per session, response times, and action completion rates. These insights help you optimize your agent configuration, identify high-intent visitors, and measure the ROI of your AI investment. All data is available in the admin panel with no third-party analytics tools required.