ProductSolutionsVoiceComparePricing
Sign inGet started →

Agentic AI platform by BPract Software Solutions LLP, Kozhikode. Deploy intelligent agents that talk, act, and integrate.

LinkedInTwitterInstagramFacebook
info@bpract.com
+91 8590137119

Product

Chat & AI ModeVoiceCapabilitiesPricing

Solutions

IndustriesUse casesTech stackCompare

Company

AboutContactResourcesBlog

Legal

PrivacyTerms
© 2026 BPract Software Solutions LLP. All rights reserved.
PrivacyTerms
Feature

RAG Knowledge Base

Ground your AI agent in your actual business knowledge

kaag.ai uses retrieval-augmented generation (RAG) powered by semantic search so your agent answers from your real business data, not generic training knowledge. Upload documents, paste text directly, or crawl your website. The system chunks, embeds, and indexes your content, then retrieves the most relevant passages before generating every response, and can cite which sources it used.

A diagram showing documents and web pages being chunked, embedded into a semantic index, and retrieved by the AI agent to generate accurate responses.

Key benefits

Why RAG Knowledge Base earns its place

1

Document upload supports PDF, DOCX, TXT, and CSV files for product manuals, FAQs, and policy documents

2

Paste text directly (FAQs, product specs, or policies) straight into the admin panel

3

Semantic search finds contextually relevant content even when visitors use different terminology

4

Cited answers show visitors which documents the AI drew from, so responses stay verifiable

5

Chunking and overlap settings are configurable so you control the granularity of retrieval

6

Website crawling can ingest your existing pages to seed the knowledge base

How RAG Works in kaag.ai

When a visitor asks a question, kaag.ai does not just pass it to the model and hope for the best. The system first converts the question into a vector embedding using the same model that indexed your content. It then performs a similarity search across your entire knowledge base using our high-performance semantic search engine, retrieving the most relevant chunks of content. These chunks are injected into the prompt as context, ensuring the AI response is grounded in your actual business data rather than general training knowledge. This dramatically reduces hallucinations and ensures accuracy.

Multiple Ingestion Methods

  • File upload handles PDF, DOCX, plain text, and CSV formats with automatic text extraction
  • Direct text input lets you paste FAQs, product specs, or policy documents right in the admin panel
  • Website crawler follows links and indexes up to your configured page limit per crawl session
  • Scheduled re-crawling keeps crawled pages in sync as your website content changes

Embedding and Retrieval Quality

kaag.ai uses state-of-the-art embedding models to convert text into high-dimensional vectors. Our high-performance semantic search engine provides fast approximate nearest-neighbor search, returning the most relevant chunks in milliseconds even across thousands of documents. You can configure chunk size and overlap in the admin panel to balance between retrieval precision and context breadth. Larger chunks preserve more context around key information, while smaller chunks improve precision for specific factual queries.

FAQ

Frequently Asked Questions

Common questions about RAG Knowledge Base.

What file formats can I upload to the knowledge base?
kaag.ai supports PDF, DOCX, TXT, and CSV file uploads. The system automatically extracts text from these formats and splits them into optimally sized chunks for embedding and retrieval.
How often should I re-crawl my website?
It depends on how frequently your content changes. Most businesses set up a weekly or bi-weekly re-crawl. You can also trigger a manual crawl any time you publish significant new content.
Does the AI ever make up information not in my knowledge base?
RAG dramatically reduces hallucinations by grounding every response in your actual content. You can also configure the system instructions to tell the AI to say it does not know when no relevant content is found, rather than guessing.
Works with

RAG Knowledge Base is one part of the agent

It composes with the rest of the platform. Chain these to go from answer to action.

AI Mode: Full-Site AI Transformation

Transform your entire website into an intelligent AI experience

Explore →

Customizable Chat Widget

A production-ready chat widget that fits any website

Explore →

Visual Admin Panel

Configure everything without writing a single line of code

Explore →
Get started

See RAG Knowledge Base on your own site

Start free for 14 days with the full stack unlocked, no credit card required.

Get started →See pricing